VALUING CUSTOMER VALUES - 31st July Auckland
This very practical seminar is designed to help organisations develop levels of service measures which both aid the organisation in improving its performance and which the community can understand. Based on the NAMS Developing levels of service and performance measures guidelines, this seminar covers – linking levels of service to community/strategic outcomes, consulting with the community to understand the key levels of service, developing focussed and meaningful levels of service measures and implementing and reviewing levels of service.
RRP $517.39 ea
This product is currently in stock
Your Cart
Products in your cart: 0
Total $0.00
Including Shipping
To achieve our vision "Enhancing the well being of New Zealand communities through leadership of Asset Management" NAMS is supported through a partnership programme. NAMS would like to acknowledge all of its partners for their support.

Each NAMS manuals and guidelines are well recognised and distributed worldwide. Each provide the background and skills for best practice in asset management.
The NAMS Group Seminars are a mix of theory and analysis of actual case studies and are tailored to each audience.
At NAMS we have a team of industry leaders who support our organisation and enable us to drive asset management innovation and share best practice on the international front.
Designed for anyone seeking a range of asset management resources, expertise and knowledge.