Service / Trading Policy
NAMS takes great pride in providing the best customer service. If you would like any more information please contact us by either one of the following methods:
| Email: | |
| Postal: |
National Asset Management Steering (NAMS) Group Ltd PO Box 25415 |
| Phone: | +64 4 499 2620 |
| Fax: | +64 4 473 1025 |
Terms of Trade /Online Trading Policies
Returns Policy
Within 30 days of delivery, you may return any item you purchase in new condition with original packaging for a full refund. We'll also pay the return shipping cost if the return is a result of our error. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Warranty Policy
Should you discover any defects in your product, please contact us via of our contact link, to help us arrange a replacement on receipt of the item. When replacements are not available we may, at our digression, provide a complete refund.
Delivery Policy
We will not deliver to a Post Office box or any address in which we deem suspicious. We ship our goods using NZ Parcel Post for New Zealand deliveries or NZ Post International for overseas deliveries. Should you feel that your goods do not arrive in good condition, please feel free to contact us using our contact form. We are not responsible for loss or damage to goods that are delivered to an incorrect address.
Privacy Policy
Any personal information that is provided by the user of this website is retained by merchant for the purposes of contact and shipping only and will not be distributed to third parties.
Secure Payment Policy
All Credit Card transactions are processed immediately with Bank. The payment page is hosted by the bank and secured with 128 bit encryption. The card details you enter are safe because it is not stored or cached by the merchant - but entered directly into the banking system. You will receive an instant confirmation of transaction approval or decline before being returned to this merchant web site.
Unsubscribe
NAMS Group strives to only send e-mails to those who want to receive them. If you would not like to receive future e-mails, please reply ‘unsubscribe’ to any of the emails you receive from NAMS.
Intellectual Property
All products and services produced by The NAMS Group is copyright and apart from any use as permitted under the NZ Copyright Act 1994, no part may be reproduced by any person without the permission from the National Asset Management Steering (NAMS) Group Ltd - a company soley owned by INGENIUM. Requests and enquiries concerning reproduction and rights should be addressed to the publishers:
| Email: | |
| Postal: |
National Asset Management Steering (NAMS) Group Ltd PO Box 25415 |
| Phone: | +64 4 499 2620 |
| Fax: | +64 4 473 1025 |
To achieve our vision "Enhancing the well being of New Zealand communities through leadership of Asset Management" NAMS is supported through a partnership programme. NAMS would like to acknowledge all of its partners for their support.

Each NAMS manuals and guidelines are well recognised and distributed worldwide. Each provide the background and skills for best practice in asset management.
The NAMS Group Seminars are a mix of theory and analysis of actual case studies and are tailored to each audience.
At NAMS we have a team of industry leaders who support our organisation and enable us to drive asset management innovation and share best practice on the international front.
Designed for anyone seeking a range of asset management resources, expertise and knowledge. 