Each NAMS manuals and guidelines are well recognised and distributed worldwide. Each provide the background and skills for best practice in asset management. 
The NAMS Group Seminars are a mix of theory and analysis of actual case studies and are tailored to each audience. 
At NAMS we have a team of industry leaders who support our organisation and enable us to drive asset management innovation and share best practice on the international front. 
Designed for anyone seeking a range of asset management resources, expertise and knowledge. FAQ
Your questions are important to us!
If you have any enquiries, please contact us and we will try our best to answer you as soon as possible!
Q.
Is the International Infrastructure Management Manual 2006 the latest edition? Or is there a 2008/2009 edition being published?
A.
The International Infrastructure Management Manual 2006 edition is the latest version.
Currently there is no 2008/09 edition being published. We do not know the exact time when then next updated version will be published – but it will not be during 2009. The usual process that NAMS follows when an update is done, is that we offer current holders the updated pages. When a new version is produced, current manual holders are offered the new version at a very good price if they order before the release date, in which we notify the customer at this time.
Q.
What if I want to join as NAMS member, but I am not able to pay by credit card, what are my options?
A.
At present credit card is our only automated option for payment. We do realise that this does not work for everyone, so we offer two alternatives:
You can pay us by direct credit- please contact us by email for NAMS bank details- we will issue access to the site once the money has been received. We are also able to invoice Local and Central Government sector and NAMS partner organisations –please email us with your PO number, and we will do the rest!
Contact
Q.
How do the Organisation Memberships work? Does that mean my whole company has a membership if someone has already became a member?
A.
There are three Organisation Membership options, these include; 2 - 4 Members, 5 -9 Members, and 10+ Members. If a company wishes to select the 2 - 4 Membership option they must register and purchase at least 2 individuals and a maximum of 4. If a company wishes to select the 5 - 9 Membership option they must register and purchase at least 5 individuals and a maximum of 9. For an organisation to register as a whole they must choose the 10+ Membership option and register each person individually. All the options are flexible, and can be added to in the future for individual members and will change to the appropriate option accordingly. By registering more members from one organisation you reap discounts in the memberships and in future seminar bookings and manual purchases per person.
Q.
How long will it take for my manual to arrive within New Zealand?
A.
Once your order has been received and payment has been confirmed, your order should arrive within 1-2 business days from its dispatch.
Q.
How long will it take for my manual to arrive to my overseas destination?
A.
Once your order has been received and payment has been confirmed, your order will arrive between 2-10 business days from its dispatch. Delivery time depends on your destination.
| Destination | Estimated Delivery Time |
| Australia(Zone A) | 2-3 days |
| South Pacific (Zone B) |
2-5 days |
| East Asia and Northern America (Zone C) |
4-10 days |
| UK and Europe (Zone D) | 5-6 days |
| Rest of world (Zone E) | 2-5 days |
Q.
Where do I find information on how to qualify for your asset management competency qualifications? How do your seminars link to that offered by Infratrain, who is also offering Asset Management training? Do you work together or separately?
A.
NAMS offers a range of training seminars including introductory courses, general courses and advanced level courses. All seminars are a mix of theory, analysis of actual case studies and practical examples with a range of exercises. The NAMS Group works closely with Infratrain, the Industry Training Organisation for the infrastructure industries. Together with Infratrain, NAMS has developed the world-class National Diploma in Infrastructure Asset Management this is a partnership with and is fully endorsed by the NAMS Group. The NAMS Group considers the National Diploma to be the benchmark for competency of managers of both public and private assets. It is recommended by the NAMS Group as the ideal learning pathway for asset managers.
Entry is open with no prerequisites, but in order to complete work-based learning, the candidate needs to be employed, or have been employed in an asset management role.
Please visit our page World Class Diploma for Asset Managers for more information
Q.
How is the Infratrain Qualification Completed?
A.
The National Diploma in Infrastructure Asset Management is achieved through the completion of nine practical work activities and recognition of relevant work experience and on-job training. Evidence of this experience and professional development courses attended is collected in a workbook for verification and assessment by an approved assessor, who is assigned on enrolment.
The theoretical knowledge required to complete this qualification is provided through various NAMS Seminars. We provide a series of one day off-job seminars which cover all aspects of asset management. Attendance at these seminars is highly recommended. The NAMS manual; International Infrastructure Management Manual is the NAMS Group flagship product and is recognised internationally as the definitive guide to asset management theory. A copy of this is provided on enrolment.
Q.
I have heard that the NAMS site had the ‘National Asset Management Standards Manual’ available on the website, for sale. I cannot spot it – Is it now under another title?
A.
The standards are available on the NAMS Property website: www.namsproperty.com, not the NAMS website. A login will need to be issued, please contact the team at NAMS Property for this.
Q.
We want to order the International Infrastructure Management Manual but would like to know if there is a shop in South Africa where you distribute this book to and where we can buy it from?
A.
There is a distributor for the International Infrastructure Management Manual (IIMM) in SA. It is called IMESA, their Head Office is situated in Durban (Kwazulu-Natal in South Africa). Contact details are:
W. www.imesa.org.za
T. +27 (0) 31 266 3263
F. +27 (0) 31 266 5094
Postal Address:
PO Box 2190
Westville 3630
South Africa
Q.
I would like to learn more about Lifecycle Asset Management and to gain a more in depth understanding such as project prioritisation, asset failure modelling, and funding renewals vs depreciation etc. Do you offer this?
A.
Life cycle management is an integral part of our Introduction to Asset Management seminar. The Optimised Decision Making seminar also covers some of what you are after. We will certainly take your comments on board and look at a general advanced course for the future.
Q.
Do you accept American Express for payment?
A.
Unfortunately we do not accept American Express. Another option is to make payment at your local bank, by taking in NAMS payment details with you (please contact us for this), costs will depend at the time you make payment and the currency conversion rates.
Q.
Is there are student price available for NAMS Manuals?
A.
Yes, we do offer a student price for the NAMS Manuals. We need to recieve confirmation of the student's enrolment registration at the time of the purchase, for the discount to be recieved.
To achieve our vision "Enhancing the well being of New Zealand communities through leadership of Asset Management" NAMS is supported through a partnership programme. NAMS would like to acknowledge all of its partners for their support.